Get 360° tour
360 menu
add Your 360° photo(s) here

About Maison Marou Lotte West Lake

Discover the unparalleled luxury and exquisite taste of Maison Marou Lotte West Lake Hanoi, a premier destination for discerning chocolate aficionados and connoisseurs located within the prestigious Lotte West Lake Hanoi complex.

This exclusive chocolate boutique and cafe embodies the spirit of Vietnamese craft chocolate, offering an immersive experience into the world of ethically sourced, bean-to-bar perfection. Maison Marou, renowned for its commitment to transforming the finest Vietnamese cacao into extraordinary chocolate, elevates the culinary landscape of Hanoi, making it an essential visit for both local residents and international tourists seeking a truly unique indulgence. Situated in one of Hanoi's most iconic and vibrant areas, Maison Marou Lotte West Lake represents the pinnacle of artisanal chocolate craftsmanship, inviting guests to explore a rich tapestry of flavors derived directly from the lush cacao plantations of Vietnam.

At Maison Marou Lotte West Lake Hanoi, every visit is a journey through the intricate process of chocolate making, from the meticulous selection of single-origin cacao beans to the final, beautifully crafted product.

The Marou brand stands as a testament to pioneering spirit, having established itself as one of Vietnam's original bean-to-bar chocolate makers, deeply committed to sustainability and supporting local farmers. Guests can savor an extensive array of premium chocolate bars, each telling a story of its unique terroir and nuanced flavor profile, alongside an enticing selection of bonbons, truffles, and other delectable chocolate creations. This Hanoi chocolate haven is more than just a shop; it’s a celebration of Vietnamese ingredients and artisanal skill, meticulously presented within a luxurious and welcoming environment that encourages exploration and enjoyment.

The ambiance at Maison Marou Lotte West Lake Hanoi is carefully curated to provide a sophisticated yet comfortable setting, perfect for enjoying a moment of tranquility or engaging in delightful conversations.

Beyond its world-class chocolate offerings, the cafe also serves an exquisite range of handcrafted beverages, including rich, velvety hot chocolate made from Marou's own couverture, specialty Vietnamese coffee, and an assortment of refreshing drinks designed to complement the chocolate experience. Whether you are looking for a luxurious treat for yourself, a thoughtful gourmet gift for a loved one, or simply a chic spot to relax and unwind in Hanoi, Maison Marou Lotte West Lake delivers an unparalleled standard of quality and service. Its location within Lotte West Lake ensures easy accessibility and positions it as a highlight within Hanoi's burgeoning high-end retail and culinary scene.

Exploring the menu at Maison Marou Lotte West Lake Hanoi reveals an impressive dedication to innovation and tradition.

Guests can indulge in freshly baked pastries, cakes, and desserts, all infused with Marou’s signature chocolate, creating a symphony of flavors and textures. From intense dark chocolate creations to delicate milk chocolate delights, there is something to satisfy every palate. This artisanal chocolate boutique takes pride in its transparent sourcing practices, showcasing how each bar of chocolate supports local economies and preserves the biodiversity of Vietnam’s cacao regions. The elegant interior design reflects a harmonious blend of modern aesthetics and subtle nods to Vietnamese heritage, providing a visually appealing backdrop to the extraordinary culinary offerings. It truly is a definitive destination for those passionate about discovering the finest chocolate in Vietnam.

For those seeking unique and memorable gifts, Maison Marou Lotte West Lake Hanoi offers beautifully packaged chocolate selections that make perfect souvenirs or expressions of appreciation.

Each product is a testament to the brand's unwavering pursuit of excellence and its commitment to delivering an authentic Vietnamese chocolate experience. The friendly and knowledgeable staff are always on hand to guide visitors through the diverse range of chocolates, explaining the origins and flavor notes of each variant, ensuring a personalized and informative shopping experience. As a prominent fixture in the luxury offerings of Lotte West Lake, Maison Marou is continually elevating the expectations for craft chocolate and gourmet cafes in Hanoi. Its reputation for quality, innovation, and ethical practices resonates deeply with a global audience, solidifying its status as a must-visit location for anyone exploring the culinary wonders of Vietnam’s capital.

The strategic location of Maison Marou Lotte West Lake Hanoi not only offers convenience but also places it within a dynamic hub that attracts both local epicureans and international travelers.

This makes it an ideal spot for a sophisticated break during a shopping excursion or a relaxed afternoon tea. The sensory journey begins the moment you step inside, with the enticing aroma of rich chocolate and freshly brewed coffee filling the air. This boutique and cafe is dedicated to providing an experience that engages all senses, from the visual artistry of the pastries to the complex flavors of the single-origin chocolate bars. It's an immersive chocolate paradise where every detail is meticulously crafted to ensure guest satisfaction and to highlight the remarkable potential of Vietnamese cacao, positioning Marou as a global leader in high-quality, ethically produced chocolate.

Commitment to sustainability is at the core of Maison Marou Lotte West Lake Hanoi's philosophy.

By working directly with cacao farmers across Vietnam, Marou ensures fair prices and sustainable farming practices, contributing to the well-being of local communities and the preservation of Vietnam's natural resources. This bean-to-bar approach not only guarantees the exceptional quality and unique flavor profiles of their chocolates but also fosters a deeper connection between the consumer and the origin of their food. Visiting this esteemed establishment in Lotte West Lake is not just about buying chocolate; it's about supporting a brand that values integrity, craftsmanship, and positive social impact. It’s an opportunity to taste the genuine essence of Vietnamese chocolate, a rich tapestry of flavors from the Mekong Delta to the central highlands, all expertly transformed in Hanoi.

Whether you are a seasoned chocolate aficionado, a curious foodie, or simply looking for a delightful escape, Maison Marou Lotte West Lake Hanoi offers an unforgettable experience.

Its reputation for delivering premium craft chocolate, exceptional pastries, and specialty beverages in a luxurious setting makes it a standout destination in Hanoi. The elegant presentation of products, combined with the inviting atmosphere and attentive service, creates a harmonious blend of indulgence and sophistication. Make sure to include Maison Marou Lotte West Lake on your itinerary when exploring Hanoi, and immerse yourself in the rich, authentic flavors of Vietnamese chocolate, a true testament to the artistry and passion of Marou Faiseurs de Chocolat. Discover the ultimate chocolate experience in the heart of Vietnam’s capital, where luxury meets unparalleled taste and ethical craftsmanship.

As a beacon of culinary excellence within Lotte West Lake, Maison Marou Lotte West Lake Hanoi continues to attract a diverse clientele seeking the finest in gourmet chocolate and café culture.

The constantly evolving menu introduces seasonal delights and innovative chocolate creations, ensuring that there is always something new and exciting to discover with each visit. From limited-edition single-origin bars that highlight rare cacao varietals to inventive patisserie items that push the boundaries of flavor, Marou’s commitment to culinary innovation is evident. This luxurious chocolate boutique serves as a sophisticated urban retreat, providing a perfect setting for business meetings, casual get-togethers, or simply a moment of self-indulgence. Experience the magic of Marou in Hanoi, where every piece of chocolate tells a story of passion, origin, and exceptional craftsmanship, making it an indispensable part of Hanoi’s luxury and food scene.

Read more...
edit text

Hours of operation

Monday
Unknown
Tuesday
Unknown
Wednesday
Unknown
Thursday
Unknown
Friday
Unknown
Saturday
Unknown
Sunday
Unknown
suggest edit

Maison Marou Lotte West Lake Photos

Updates and Announcements

Customer questions & answers

0
votes
Question:
Answer:
Maison Marou Lotte West Lake provides the ideal atmosphere for working, studying and conducting relaxed meetings.?
Absolutely! With its prime location within the modern Lotte West Lake complex, you will discover an elegant yet comfortable environment. Spacious enough for uncrowded comfort, its serenity makes this space the ideal place for email work, reading a good book or having casual discussions. Reward yourself with some delicious coffee or chocolaty beverages as the... see more
Absolutely! With its prime location within the modern Lotte West Lake complex, you will discover an elegant yet comfortable environment. Spacious enough for uncrowded comfort, its serenity makes this space the ideal place for email work, reading a good book or having casual discussions. Reward yourself with some delicious coffee or chocolaty beverages as the inspiration (or conversations!) flow freely! see less
By unknown on Wed Mar 25 2026
add answer
0
votes
Question:
Answer:
Do any specific treats or beverages make this location worth exploring? If yes, what must you try while visiting here??
Have a wonderful, delectable journey! Maison Marou's exquisite chocolate bars await, but this location in particular provides delicious hot chocolates or pastries created from Vietnamese cacao that you simply must experience for yourself - combined with Lotte West Lake s elegant atmosphere, they are guaranteed to provide an exquisite treat and chocolate fix ... see more
Have a wonderful, delectable journey! Maison Marou's exquisite chocolate bars await, but this location in particular provides delicious hot chocolates or pastries created from Vietnamese cacao that you simply must experience for yourself - combined with Lotte West Lake s elegant atmosphere, they are guaranteed to provide an exquisite treat and chocolate fix at any moment! Don t wait - indulge now! see less
By unknown on Wed Mar 25 2026
add answer
0
votes
Question:
Answer:
What kind of atmosphere can I expect at Maison Marou??
Enter a world that strikes the perfect balance of elegance and relaxation! Boasting contemporary design combined with the quiet buzz of high end lifestyle complex, it s an ideal setting for leisurely afternoon tea with friends or simply pampering oneself; its calm yet stylish atmosphere ensures every visit feels extra special and cozy!
By unknown on Wed Mar 25 2026
add answer
0
votes
Question:
Answer:
What differentiates Maison Marou at Lotte West Lake from other Marou locations is its exceptional setting at Lotte West Lake.?
Nestled within the sleek and modern Lotte West Lake complex, this Maison Marou offers a chic and sophisticated escape! You can enjoy Marou's exquisite chocolate creations in a stylish setting, perfect for a refined treat or a quiet moment amidst the contemporary buzz of one of Hanoi's newest landmarks. It’s an elevated experience, literally and figuratively!
By unknown on Wed Mar 25 2026
add answer
See more answered questions (4)

Reviews

Select your rating
name
content